Privacy Policy

Last updated: December 31, 2025

Welcome to https://www.palmoraproperty.com. At Palmora Property (a brand of Rose Consulting), we take your privacy very seriously. This privacy policy explains how we collect, use, disclose and protect your personal data, in compliance with the Thai Personal Data Protection Act B.E. 2562 (PDPA).

1. Data Controller

The data controller for your personal data is: Rose Consulting Limited partnership (ห้างหุ้นส่วนจำกัด โรส คอนซัลติ่ง) Address: BTC Space 5/15 Chao Fah Tawan Tok Rd Chalong, Mueang Phuket District Phuket 83130, Thailand Registration Number (Tax ID): 0833564000600 Email: info@palmoraproperty.com

2. Data We Collect

We collect the data necessary to provide you with our real estate services and improve your experience. This includes: Identification data: First name, last name, copy of passport or ID card (if necessary for a transaction). Contact details: Email address, phone number, postal address, Line/WhatsApp ID. Real estate preferences: Budget, preferred geographic areas, type of property sought. Technical and browsing data: IP address, browser type, pages visited, time spent on the site.

3. Purposes and Legal Basis

In accordance with the PDPA, we process your data on the following legal bases: Contract performance: To manage your visit requests, negotiate purchase or rental offers, and finalize contracts. Consent: For the use of advertising trackers (Pixel, Cookies) and sending newsletters (you can withdraw this consent at any time). Legitimate interest: To improve the security of our website, analyze our business performance and understand our site audience. Legal obligation: To comply with Thai laws (e.g., anti-money laundering, accounting).

4. Data Sharing

We do not sell your personal data. However, we may share it with: Real estate partners: Developers, owners or other agents only if necessary to complete a transaction initiated by you. Third-party service providers: Web hosting, CRM tools, legal advisors. Advertising and analytics platforms: Google and Meta (Facebook) as part of our marketing campaigns (see section 7). Authorities: If required by Thai law.

5. Security and Retention

Security: We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration. Retention: We retain your data for as long as necessary to achieve the stated objectives or to comply with legal obligations (generally up to 10 years for transactional data in Thailand).

6. Your Rights (PDPA)

Under the Thai PDPA, you have the following rights: Right of access: Request a copy of your data. Right of rectification: Correct inaccurate data. Right to erasure: Request deletion of your data. Right to object: Refuse direct marketing and advertising profiling. Withdrawal of consent: At any time.

7. Cookies, Analytics and Advertising

Our site uses cookies and similar tracking technologies to improve your experience and personalize our advertising offers. Tools used: Google Analytics: Allows us to analyze traffic on our site (pages visited, visitor origin) anonymously to improve our content. Google Ads: Used to deliver relevant ads on Google search engine and its partners. Facebook Pixel (Meta): Allows us to measure the effectiveness of our ads on Facebook/Instagram and offer you real estate properties matching your interests (Remarketing). These tools may collect your IP address and browsing data. You can configure your browser to refuse cookies or use the opt-out tools provided by Google and Facebook.

Contact Us

If you have any questions about this privacy policy or wish to exercise your PDPA rights, please contact us: Rose Consulting Limited partnership BTC Space, 5/15 Chao Fah Tawan Tok Rd Chalong, Mueang Phuket District Phuket 83130, Thailand Email: info@palmoraproperty.com